Privacy Policy

At 4REFINISH.COM, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using our website or placing an order, you acknowledge that you have read this Privacy Policy.

1. Data Controller

Company Name: Smartcom LT MB

Registered Address: Veiveriai str. 83, LT-46355 Kaunas

Country: Lithuania

Company Registration Number: 307542280

VAT No.: LT100019545917

Email: info@4refinish.com

Phone: +37061180003

2. Personal Data We Collect

Depending on how you use our website, we may collect the following information:

Information you provide

Full name
Billing address
Shipping address
Email address
Telephone number
Company name (if applicable)
VAT number (for business customers)
Order details
Messages sent through our contact forms or customer support

Payment Information

Payments are processed securely by our payment service providers.

We do not store your complete credit or debit card information on our servers.

Information collected automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Language preferences
Website usage information
Cookies and similar technologies

3. How We Use Your Information

We process your personal data to:

Process and deliver your orders
Manage your customer account
Process payments
Provide customer support
Send order confirmations and shipping updates
Respond to enquiries
Improve our website and services
Detect fraud and protect website security
Comply with legal and tax obligations
Send marketing communications (only where permitted or with your consent)

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Our legitimate business interests
Your consent (where required)

5. Sharing Your Information

We only share your personal data when necessary.

This may include:

Payment service providers
Shipping and courier companies
IT and website hosting providers
Customer support providers
Accounting and tax advisers
Government authorities where required by law

All service providers are required to protect your information and process it only for authorised purposes.

6. International Data Transfers

Because we sell products worldwide, your personal data may be transferred outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements, including the use of approved contractual safeguards where applicable.

7. Data Retention

We retain your personal data only for as long as necessary to:

Fulfil your orders
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

When your data is no longer required, it will be securely deleted or anonymised.

8. Your Rights

If you are located in the European Economic Area, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict processing
Object to processing based on legitimate interests
Withdraw consent where processing is based on consent
Request data portability
Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website uses cookies and similar technologies to:

Ensure the website functions properly
Remember your preferences
Analyse website traffic
Improve user experience
Support marketing activities (where applicable)

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to read their privacy policies before providing personal information.

12. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that we have received personal data from a child without appropriate consent where required, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The updated version will be published on this page together with the revised effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us: