Terms and Conditions

Welcome to our shop 4REFINISH.COM. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms and Conditions.

1. Company Information

Company Name: Smartcom LT MB

Registered Address: Veiveriai str. 83, LT-46355 Kaunas

Country: Lithuania

Company Registration Number: 307542280

VAT No.: LT100019545917

Email: info@4refinish.com

Phone: +37061180003

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products

We sell painting instruments, equipment, accessories, and related materials. We make every effort to ensure product descriptions, specifications, and images are accurate. However, actual colors, packaging, and appearance may vary slightly from those displayed on the website.

4. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Correct pricing or product description errors.
  • Request additional information before processing an order.

An order confirmation email does not constitute acceptance of your order. A contract is formed only when your order has been accepted and dispatched.

5. Prices

All prices are displayed in the currency selected on the website.

Unless otherwise stated:

  • Prices include applicable taxes where legally required.
  • Shipping costs are calculated during checkout.
  • Import duties, customs charges, and local taxes for international deliveries are the responsibility of the customer unless otherwise specified.

6. Payment

We accept the payment methods displayed during checkout.

Payment must be successfully authorized before an order is shipped.

7. Shipping and Delivery

We ship worldwide where permitted by law.

Estimated delivery times are provided for convenience only and are not guaranteed. Delivery delays caused by customs authorities, carriers, weather, or other circumstances beyond our control are not our responsibility.

Risk of loss passes to the customer upon delivery.

8. Customs and Import Charges

For orders shipped outside the European Union, customs duties, import taxes, and clearance fees may apply.

These charges are determined by the destination country and are the responsibility of the customer.

9. Right of Withdrawal (EU Consumers)

If you are a consumer residing in the European Union, you generally have the right to withdraw from your purchase within 14 days without providing a reason, in accordance with applicable consumer protection laws.

The withdrawal period begins on the day you receive your goods.

To exercise your right of withdrawal, contact us using the details provided above before the withdrawal period expires.

Certain products may not be eligible for return where permitted by law, including:

  • Custom-made or personalized products.
  • Sealed goods that are unsuitable for return once opened for hygiene or safety reasons.
  • Other products exempt under applicable legislation.

10. Returns and Refunds

Returned products must:

  • Be unused where reasonably possible.
  • Be returned in their original packaging.
  • Include all accessories and documentation.

After receiving and inspecting the returned goods, we will process any applicable refund using the original payment method.

Refunds do not include shipping costs unless required by law.

11. Damaged or Incorrect Products

Please inspect your order upon delivery.

If products arrive damaged, defective, or incorrect, contact us within 7 days of delivery and provide photographs where possible. We will work to resolve the issue through replacement, repair, or refund as appropriate.

12. Warranty

Products are covered by any applicable statutory warranty rights under Lithuanian law and, where applicable, the laws protecting consumers in their country of residence.

Any manufacturer’s warranty is provided by the manufacturer according to its own warranty terms.

13. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and website design, is owned by or licensed to us and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

14. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

15. Force Majeure

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, pandemics, strikes, transportation disruptions, governmental actions, or technical failures.

16. Privacy

Your personal information is processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

17. Governing Law

These Terms and Conditions shall be governed by the laws of the Republic of Lithuania.

If you are a consumer residing in another country, you may also benefit from mandatory consumer protection rights available under the laws of your country of residence.

18. Changes to These Terms

We may update these Terms and Conditions at any time. Changes become effective when published on this website.

19. Contact

For any questions regarding these Terms and Conditions, please contact:

MB Smartcom LT MB

Veiveriai str. 83, LT-46355 Kaunas

Lithuania
Email: info@4refinish.com

Phone: +37061180003